← Back to homepage

Privacy Policy & Cookies

Data Controller

Chalupa Háj 109

Háj no. 109, 431 91 Loučná pod Klínovcem, Czech Republic

Email: info@chalupahaj.cz

Phone/WhatsApp: +420 724 464 317

Personal Data We Collect

Through the contact form and email communication we collect: full name, email address, phone number, requested stay dates, number of guests, and message content.

This data is provided voluntarily for the purpose of enquiry or accommodation booking.

Purpose and Legal Basis

We process your data solely for:

• handling accommodation enquiries and bookings

• communicating with guests before, during and after the stay

Legal basis: performance of a contract (Art. 6(1)(b) GDPR) and legitimate interest of the operator (Art. 6(1)(f) GDPR).

Retention Period

Contact and booking data is retained for as long as necessary to handle your enquiry and for the duration of the contractual relationship, maximum 3 years from last contact.

Accounting records are archived for the period required by law (10 years).

Recipients of Personal Data

We do not sell or share your data with third parties. Data processors include:

• Cloudflare, Inc. — form protection (Turnstile)

• Google LLC — website analytics (Google Analytics)

All processors are contractually bound to protect your data.

Your Rights

You have the right to:

• access your personal data

• rectify inaccurate data

• erasure ("right to be forgotten")

• restriction of processing

• data portability

• object to processing

Exercise your rights by emailing info@chalupahaj.cz. You also have the right to lodge a complaint with a supervisory authority.

Cookies

This website uses the following cookies:

Necessary (technical)

• Cloudflare Turnstile — contact form spam protection. These cookies are required for the website to function and cannot be refused.

Analytics

• Google Analytics (G-FKXJ6DXMQM) — anonymised website statistics (visitor counts, traffic sources, on-site behaviour). Data is anonymised and not linked to your identity.

Analytics cookies can be refused via your browser settings or a tracking-blocker extension.

Contact

For all privacy-related enquiries, please contact:

info@chalupahaj.cz

Last updated: March 2026

Ochrana osobních údajů | Chalupa Háj 109 | Chalupa Háj 109